Customer Support
Setting up POP3 and SMTP
Below you will find a description of each setting for email setup for POP3 and SMTP.
- Primary Email Address -
( required field ) - In this
field you will see the @ sign followed
by your domain name. Before the @ sign,
type the email address that you wish
to use. For example: sales@domain.com.
- POP3 Login Account (userID) -
The userID is your email address.
- POP3 Password - ( required
field ) - This is the password
that you have assigned for this account.
Remember that all passwords are case
sensitive!
- POP3 Server -
This is your domain email server, like
mail.yourdomain.com.
- SMTP Server-
Use the same server setting as POP3.
- SMTP Authentication -
Be sure that SMTP Authentication is
enabled. This setting makes your email
application send your password when
sending email and is a security feature.
Please refere to your email application's
help file for assistance in enabling
this.
- Leaving Mail On Server -
If you elect to use the setting "Leave
a copy of messages on server",
understand that if you receive a lot
of email, your inbox on the server can
get full real fast! We recommend that
you leave no more than 3-5 days of email
on the server, or login to your Cpanel
and increase your email allocation.
To modify the amount of days you leave
email on the server, open your Outlook
Account Settings under Tools>Account Settings.
Open the properties for the account you
want to change. Click the More Settings
link and the Advanced Settings tab. In
the "Advanced" tab, check the
Leave a copy of messages on the server
checkbox.
To make sure copies of every message don't
stay on the server forever (which can
slow down your mail connections and use
up your disk space allowance), we also
recommend checking the box marked Remove
from server after X days. Choose a number
of days that's long enough that you'll
be able to read the messages in your other
mail program (or Webmail). Even using
a large number such as 30 days is better
than not checking this box.
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